Servicing and maintenance must be completed by the manufacturer or an authorized distributor. The Night Shift device is intended to be operated by the patient, but is not intended to be serviced or maintained by the patient. If you still believe that your device is not functioning correctly, please email your Night Shift Healthcare provider with your problem and what step of the Battery and Vibration test did not work as expected. Following the six vibrations at the seventh level, the vibration intensity and frequency should begin a random pattern. After the first six vibrations, did the intensity increase? Wait another six vibrations, did it increase again? There should seven levels of intensity with six vibrations at each level. After 30 seconds, the device should begin vibrating. Place two fingers on the blue label of the device to feel the vibrations.

If you are using the Chest Belt, with the blue label facing up, place the device on a flat surface. Place two fingers on the black label of the device to feel the vibrations. If you are using the Neck Strap, with the blue label facing down, place the device on a flat surface. Put the device into “test” mode by holding the on/off button down continuously (about 7-seconds) until the device vibrates. Now that the device is fully charged, unplug the device from the computer. Leave the device charging for 3 hours or until the light on the device turns off and the device is fully charged. After a few seconds, device turns itself on automatically.

One vibration is felt as device turns off. If the device still does not turn on automatically, leave the device plugged in for at least 15 minutes and check to see if the device has turned on by viewing the green light on the device. If the device still does not turn on automatically, try using a different USB port or computer. If the device did not turn on automatically, please use a different cable and plug the device back into the computer. Please follow the steps below to test your Night Shift's battery and vibration motors. Night Shift Battery and Vibration Test: Confirm Your Device is Working A: When the strap is packaged, the retention bands are placed over the top of the magnetic ends of the strap.

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